The Gang are called to the Dergfall Boldman Department Store to solve the mystery of an Elevator Operator Ghost, who is terrorizing its customers. While there they meet Tim Gunn, but which of our heroes will Gunn find lacking in the fashion stakes?

At a ski resort, Shaggy and Scooby are saved from an avalanche of their own making by Chloe Kim! The avalanche uncovers a frozen caveman who is soon thawed and terrorizing the resort.