It's a hectic start to the afternoon shift for Sister Benita, who's running the hub on her first week back from maternity leave. An ambulance arrives with 75-year-old Barbara, who was rushed in after collapsing in her garden, while Dr Josh Gemmill tends to 78-year-old former miner David, who has a large haematoma on his arm.

Paramedics bring in a woman who has an incurable lung disease known as COPD and is struggling to breathe. Eighty-year-old Michael has walked in after he fell running for a bus and banged his head and goes to the top of Dr Chris Yeoman's list.