Inside Wood Green animal charity during the run-up to the festivities as staff seek permanent homes for their charges. Michael the lurcher has never had a family of his own and is hoping to spend his first ever Christmas in his `forever home". He's matched with Nhung and her two children, so will need to use all of his doggy senses in the pen to make friends with everyone. Meanwhile, Bentley the portly pug is introduced to widower Ramesh. At first, sparks don't fly but things start to look up when they discover a mutual love of Christmas treats. Plus, Clarence the one-eyed dachshund has to overcome his shyness when he meets nurse Holly and boyfriend Dom.