As the Firefighter's Ball rages on, things go off the rails for the crew. Terry and Eddie battle it out while stuck in an elevator, Ike deals with an out of control Andy after he has a few too many drinks, Lucy struggles to get alone time with her date away from his mother and Wolf Boykins, and Granny finds a way to ease the tension with his date.

The holiday season has arrived at the firehouse and everyone is feeling jolly.. except for Eddie. In order to get good year-end reviews, Lucy, Andy, Ike, and Granny try their hardest to get him in the Christmas spirit. Meanwhile, Chief has a special gift for him that just might do the trick.