This episode is about powerful bonds between patients and their families. Cyril, who's 91, arrives at St George's by air after being in a car crash. Five-year-old Roman has a pencil stuck in his ear.

Josh, who's 10, arrives at A&E after an accident at school, unaware that his finger was cut off in the incident. Stonemason Guido dropped a marble slap on his finger and told his wife it's just a cut.