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Stuart's huge nose is severely swollen, making it hard to breathe and deeply embarrassing. Steve sees Dr. Emma about a large lump on his forehead.
19-year-old Chloe faces a life-changing diagnosis from Dr. Emma as a severe, painful skin condition puts her dream career as a hairdresser at risk.
Dr. Emma meets 20-year-old Zoe, who is battling the worst facial keloid scarring she's ever seen, to see if surgery can remove them for good.