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Home support worker Emma tries to help Louie, whose attendance record is getting worse as he struggles to make friends. And Charlie's band prepare to play in front of 200 other pupils.
This episode explores how the teachers help students leave family dramas outside the school gates, and meets the support worker whose own experiences help her communicate with the pupils
GCSEs are looming and the pressure is on for Year 11. But the girls in particular have other things playing on their minds: friendships, the prom, and, most prominently, boys.