A 999 call comes in reporting a car has hit a group of pedestrians - paramedics Mark Hodkinson and Adam Panter are immediately dispatched. Dr Tim Wait and paramedic Matt Hale come to the aid of 61-year-old Robin, who has fallen and broken his leg. Also, the medical skills of Dr Suzy Stokes and paramedic Joe Epton are required when 75-year-old Jacqueline collapses and suffers a cardiac arrest.

When a 999 call comes in reporting that 67-year-old HGV driver Bikkar has suffered a cardiac arrest, Dr James Rait and paramedic Joe Epton are immediately dispatched. In Hillingdon, Dr David Metcalfe and Critical Care Paramedic Lia Brown race to the aid of 44-year-old John who has burns to his head, arm and hand after lighting a bonfire with petrol.