Gloria Hunniford, Angela Rippon and Julia Somerville look at shocking examples of trips that have gone disastrously wrong. With most airlines now routinely overbooking flights, there is the story of one woman who was split up from her family and refused the seat she had paid for. Paralympian Libby Clegg exposes the hotels breaking the law by telling guests their guide dogs can't stay and, after hearing from families whose holidays were drastically altered at the last minute, there is advice on how major a change has to be before you are entitled to get some money back. Simon Calder has money-saving tips on visiting Barcelona.

Julia Somerville, Angela Rippon and Gloria Hunniford look into difficulties that can arise en route to or from a destination. Among the stories is a traumatic and costly experience for one family which highlights the very different ways that individual airlines treat passengers with an allergy to nuts. Plus the airlines still breaking the rules on how and where to seat families, with parents placed at opposite ends of the plane from their children, tips on how to cut costs in notoriously expensive Venice, and how the spiralling cost of airport parking has caused chaos in some neighbourhoods as drivers try to avoid the charges altogether by parking on residential streets nearby.