In minors, 19-year-old Rachel arrives at the emergency department. While on a night out in Hull, she has fallen off a barstool in a pub, landing on her little finger. Horrified by the injury, she sees her finger is badly deformed, and it looks like a dislocated bone. Hoping it will simply need popping back into place, Rachel sees the triage nurse and is sent for an X-ray.

A patient becomes agtitated after waiting to be seen in A&E.