Wiltshire is home to 15,000 military personnel, meaning Wiltshire's emergency services face a battle dealing with incidents related to the large military population. Fights between squaddies and civilians are common, but with an 80% rise in mental health issues over the past eight years, increasingly the emergency services are dealing with problems caused to soldiers, as well as by them. In Swindon, a 24-year-old solider in basic training is arrested and brought into custody on suspicion of carrying out a totally unprovoked attack on a 76-year-old widower.

Over 60,000 people in Wiltshire have mental health issues but with mental health support services across the UK being cut it's falling to the emergency services to pick up the pieces. With calls to 999 now at record levels, Wiltshire Police and South West Ambulance call handlers regularly find themselves counselling people with severe mental health episodes rather than dealing with emergencies. Wiltshire Police call handler Amanda Southey and her colleagues are bombarded with 999 calls every three seconds from a man claiming he is the archangel Michael. Despite their attempts to help, eventually all they can do is send an officer to arrest him to keep the lines free for life and death emergencies.