Tumi and Natalya grapple with differences in management styles. Steward Kyle and a new deckhand join the crew on board. While stuck at the dock with unhappy guests, the interior team scrambles to keep everyone happy. Tumi and Chef Jack have trouble with communication.

A deckhand's questionable work ethic gets on the rest of the team's nerves, while the Bosun struggles to motivate them. Two stews hope to bury the hatchet for the sake of crew morale. Past charter guests arrive with a new baby and a lot of energy, keeping the crew on their toes. Things get heated between two deckhands during an anchor pull, resulting in Capt. Sandy wanting to intervene.