The BAU investigates a double homicide and kidnapping in New Hampshire. Also, Rossi's plans to elevate his relationship with Krystall don't go as planned.

Prentiss faces her past when the BAU is sent to investigate the murders of prominent businessmen, all of whom are missing their hearts. Also, Prentiss plans a romantic first date with Mendoza, but the evening is cut short by an urgent call from Rossi.