Claudia the Crab visits the Furchester Hotel, but when Funella goes to welcome her with furry arms, Claudia accidentally pinches her. Then Elmo goes to give her her key and she accidentally pinches him too. Phoebe has an idea and gets Funella to knit some mittens for Claudia, but then Claudia can't pick up her food. There has to be something else they can do to stop Claudia pinching.

It's Halloween at the Furchester Hotel and the hotel pumpkin is in his rightful place on the front desk, ready to great all the trick or treaters with his cheery "Happy Halloween!" Elmo and Phoebe are going trick or treating around the hotel dressed as a two-headed monster. Elmo is excited because he has never been trick or treating in a hotel before. He asks if the pumpkin has but the pumpkin says he's never been trick or treating anywhere before. Phoebe has an idea: the pumpkin should go trick or treating with them. But someone will have to take over the pumpkin's role at the front desk.