A couple of very excitable rabbits check into the Furchester Hotel. The rabbits love to hop up and down, and when they find out that the lift goes up and down, they want that to be their room. As guests take priority at the Furchester Hotel, they let the rabbits stay in the lift. But when John Lemon, a very famous singing fruit, arrives to play on the roof of the hotel, Cookie Monster and Furgus have to carry the piano up the stairs because the lift is occupied. The Furchesters put their furry heads together and think. They need to find another room that goes up and down, so that everyone can use the lift again, and they need to find another way to get the piano up to the roof.

A very friendly but accident-prone octopus checks into the Furchester Hotel. As soon as Olivia the Octopus sets foot in the hotel, she starts knocking things and people over. Cookie Monster is announcing the soon-to-be-famous Furchester Cookie Tower, but Olivia cannot keep track of her arms and sends the tower flying. Elmo and Phoebe put their furry heads together and think of a way to help Olivia keep track of her arms so she won't keep knocking things over.