The front desk at the Furchester is covered in wool. Funella announces that she's going to knit everyone a jumper! Just then Furgus arrives with a new Moth guest, Mr Munch and his baby moth larvae. Straight away the larvae start to eat at the wool on the desk. Mr Munch tells his babies to stop eating the wool and that it's not theirs. A bit later on, another guest comes down into the lobby from the lift and says that her blanket is full of holes. Harvey P Dull says that his jacket is full of holes too and so is Furgus' neck tie! Phoebe says that something odd is going on and goes to try and find out what's causing the holes.

Elmo is practicing riding his bike in the hotel garden, unfortunately Harvey P Dull walks in front of him and Elmo bumps into him. Harvey asks Elmo why he didn't ring his bell and Elmo admits that he doesn't have a bell. Meanwhile, Furgus is very excited. He's managed to buy the very latest in hotel bell technology, the Ding Dong 7.1. Isabel is not happy as she is the hotel bell. After the bell is delivered Funella wants to know what it's going to be used for, so Furgus looks for somewhere for it to go.