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Sam has lost ten stone in weight but also her sense of identity. Funeral arranger Amanda, has had a serious illness which has robbed her of her confidence and her looks.
Cherry Healey is back with the show in which an expert team transform people's looks using only non-invasive cosmetic techniques. First up are community police officer Suzanne, whose confidence disappears once she takes off her uniform, and Tracey, who has lots of time to herself now that her children have left home. But when she looks in the mirror, she doesn't like what she sees.
Cherry Healey and the team assist Alison, a nurse who has worked tirelessly through the pandemic, looking after her elderly patients in a care home. They also help Rachael, a foster mum who has led a determined battle to turn back the clock, but with mixed results.