Cherry Healey and the team meet mum of two Lisa, whose life was changed for ever after an accident at a family barbecue caused third-degree burns over 30 per cent of her body and left her barely recognisable. Over 10 days in the experts' care, Lisa tries a range of specialist cosmetic treatments to help with scarring and disfigurement, and she is given a masterclass in hair, make-up and fashion.

Lasting grief has dented mum Jo's confidence.