With summer in swing, food manager Steve launches a new menu at Tencreek. But when he's called away, the kitchen is left short-handed and complaints begin to stack up.

In Looe, Cornwall, at the Tencreek Holiday Park, housekeeper Pixie and maintenance man Dion have a shock when they encounter a "trashed van" – a static caravan that's been left in a serious state of disrepair. With new campers already on their way, the team face a race against a time to get the sofas repaired and the floors and worktops spotless.

At Crealy Theme Park & Resort in Devon, it's one of the busiest check-in days of the summer and newly-promoted rides manager Dan is forced to roll up his sleeves and join the housekeeping team to help them prepare the lodges for the new arrivals. But will his efforts with a mop and bucket prove to be up to standard?

At Holiday Resort Unity in Somerset, head of food and beverage, James, wants to launch a new café, targeted at a very select clientele – dogs! But will the challenge of designing a canine-friendly menu mean that James's bitten off more than he can chew?

Back in Cornwall, new head of entertainment Sean's plans for a bingo extravaganza hit the buffers when one of his speakers breaks down, and with a packed crowd expecting an eyes-down-for-a-full house, he needs to come up with a plan fast.

And in Devon, at Welcome Family Holiday Park, entertainment veteran Mark has to come to terms with the declining powers of his voice. Unable to sing the powerful high notes, he's having to pass on the responsibility to the next generation. But can they step up to perform in the all-important Elton John tribute act?