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As the New Year starts paramedics are called to a pregnant woman who's bleeding, while Joe and Hannah blue light to a young woman who's been self-harming.
New Year's Eve is one of the busiest days for the West Midlands Ambulance Service. One man's celebrations have been cut short after he was hit in the head by a firework, and a young patient who's taken an overdose is rushed to hospital.
On Inside the Ambulance: At Christmas, it's the first time cameras have been with crews from West Midlands Ambulance Service as they work around the clock at Christmas and New Year - one of their busiest and most challenging times.
Filmed with cameras at all angles, including on the crewmembers, the series captures the action behind closed doors as they tackle 4,000 emergency calls each day.