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It's Christmas Day and Richard and Adam help a family who tragically face the loss of a loved one, while Dan and Becky are called out to a baby with a worryingly high temperature.
A man has collapsed at a supermarket while Christmas food shopping and paramedics are sent to the home of a familiar patient who's gearing up to celebrate what could be his last Christmas.
Paramedics blue light to a man suffering a suspected heart attack and are also called to a patient with an amputated leg who's fallen after drinking.
On Inside the Ambulance: At Christmas, it's the first time cameras have been with crews from West Midlands Ambulance Service as they work around the clock at Christmas and New Year - one of their busiest and most challenging times.
Filmed with cameras at all angles, including on the crewmembers, the series captures the action behind closed doors as they tackle 4,000 emergency calls each day.