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Adam and Jenine try to help a woman who's fallen from a first-floor window, while Laura and Natalie deal with a former paramedic who appears to have had a stroke.
Lee and Kath blue light to a man who's collapsed after playing bingo, while Nic and Adam are called to an elderly lady who has been struggling to cope since her husband passed away.
Crews from West Midlands Ambulance Service with a new team from Stoke-On- Trent face more heart-pounding action and medical emergencies – as well as lighter moments - as they tackle over 4,000 calls each day. Cameras mounted on crew members and the ambulances capture every moment of what goes on behind closed doors.