Chef Ramsay introduces himself to the 16 new contestants by announcing that they are expected to complete their very first dinner service. He then divides them into two teams, men vs. women, and sends them to the kitchen to prepare their signature dishes. After presenting the dishes to Chef Ramsay, he sends them up to study the menu and prepare for dinner service, which, unfortunately, does not go as he had hoped.

The chefs are challenged to serve lunch to the very hungry members of a marching band. During dinner service, one member on the red team gets burned and throws the entire team into chaos.