Tempers flare as Harry and Loxley face off, Miss Mardle gives Mr. Grove a tongue-lashing, Victor and Henri clash, Kitty tells Frank to shape up, and Delphine finds her influence wavering. Meanwhile, an American journalist searches for the happy side of Selfridges, the store promotes "the comforts of home," Agnes gets her fifteen minutes of fame, Mr. Grove gets a long-sought heir, and Lady Mae manages to save the day.

Harry is desperate to clear his name after being implicated in Loxley's dubious business dealings. Victor and Agnes endure some agonising soul-searching when a loved one returns, and Miss Mardle is forced to grapple with a romantic dilemma. Lady Mae takes a big risk on Harry's behalf - one which pays off - but he is stopped dead in his tracks when Rose brings news that shatters his world forever.