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How do people deal with tragedy and disasters when they're first on the scene? From everyday reluctant heroes who put themselves in danger to save others, to rescue workers who put their lives at risk doing their jobs, and bystanders who freeze rather than act when witnessing an unfolding crisis: Insight hears from them and others. Australian current affairs forum, with lively debate and powerful first-person stories. Hosted by award-winning journalist Jenny Brockie.