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A call to help a patient threatening to jump off a bridge requires an urgent response during a busy day shift for the staff of North West Ambulance Service.
Crewmates Dec and Nicole are urgently dispatched to a baby who has stopped breathing, and they also attend to a 12-year-old patient with a history of being bullied.
Cameras focus on a new cast of characters drawn from the staff of North West Ambulance Service as they care for the people of Lancashire and Cumbria in the wake of Covid-19.