Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers have been badly let down by the companies or individuals they've paid money to. Among today's stories, a builder who's left a trail of unhappy customers in his wake - and a solution that could finally put an end to similar cases. Plus the fundraisers forced to go the extra mile when the money they'd raised never reached the charity it was supposed to go to, and the families left devastated when the cash they'd handed over to help realise their children's dreams didn't get them what they were promised.

Gloria Hunniford, Angela Rippon and Julia Somerville expose the latest scams targeting people who can least afford to lose their cash, including the country's fastest-growing financial fraud and a scam that sees desperate jobseekers offered a bogus opportunity that could leave them thousands of pounds out of pocket. Plus how a pensioner who had been tricked into handing over her cash has turned the tables on the fraudsters to become a secret weapon in the war against scammers.