Among today's stories, a woman whose house has inexplicably flooded so many times that she has had to dig a hole in the middle of her living room to try to keep the water at bay. Plus, as disappointed holidaymakers explain why they're still out of pocket after the Gatwick drone chaos last Christmas, there's an exclusive look at how airports hope to stop anything similar happening again. And airline passengers reveal terrifying experiences of being banged up abroad after the authorities confused them with criminals.

How fraudsters are copying the websites of real companies to steal your cash, while leaving the genuine businesses to clear up the mess, and how to recognise bogus baillifs.