The big name travel firms that have been brazenly copied by fraudsters - Gloria, Angela and Julia are on hand to make sure you know what you're getting is the real deal. Plus, the spat between some of the biggest names in the holiday industry that's left customers out of pocket. And Simon Calder investigates how scammers posing as a major airline are out to get their hands on your cash.

How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill, all thanks to a condition in the small print.