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The team investigate the case of the energy company that still refused to pay back £3,000 to its customer despite two ombudsman rulings in his favour.
The team takes on the case of an Elvis superfan who says an immersive experience with the 'King' was far from what was advertised.
The team investigates why court rulings aren't being enforced against the businesses that owe their customers money – and what can be done about it.