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Angela Rippon, Gloria Hunniford and Julia Somerville return with a new series of investigations into viewer queries, customer service and the problems that consumers find themselves falling foul of.
In this edition, they explore the level of risk people face from hackers - and the impact it can have if they are able to get hold of anyone's personal details. With news that several big names have had their customers' details compromised, they ask if enough is being done to keep people's information secure. The team also test how open to attack the technology in people's homes can be, with advice to make sure that devices are not dangerously exposed to criminals.