Angela Rippon, Gloria Hunniford and Julia Somerville investigate the unexpected charges leaving viewers out of pocket, investigating why for many the dream of owning a new home has turned sour - thanks to a cost thousands of pounds higher than they had ever expected. As frustrations on this topic spiral, the team explores why some now consider the way new homes are increasingly sold to be a major scandal. Also, with continuing anger towards the big energy companies, a couple taking them on by setting up their own energy company reveals how they plan to do things differently. And, the case of a woman hit with an unexpected extra cost to bury her father exposes the country's growing shortage of burial plots - and a controversial solution.

Former neighbours relive the moment they watched as mysterious cracks suddenly appeared in their new-build homes, leading to their properties having to be demolished.

There is also a look at how a rogue builder who had left a string of houses damaged or uninhabitable was finally brought to justice, and why a product supposed to weatherproof a home has left one woman dreading what might happen every time it rains.