Gloria Hunniford, Angela Rippon and Julia Somerville launch a special week of live episodes of the popular consumer series. Gloria relives for the first time her own recent experience of being scammed, investigating how a woman posing as her was able to walk into a bank and get easy access to thousands of pounds. Are the banks doing enough to keep our money safe? Also in this episode is advice on beating cold callers, TV and radio presenter Jeremy Vine reveals his consumer secrets, and there is the latest on some of the biggest stories the programme has featured in the past. Plus, outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. This episode looks at an email hacking scam conning people out of hundreds of thousands of pounds, as one woman explains how she lost the entire value of her new home when fraudsters posing as her solicitor managed to convince her to transfer money into their account. Plus the unexpected holiday visa problem that risks leaving one family grounded, and there are more problems sorted by the experts at the programme's pop-up shop.