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Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn't get hold of someone on the phone quick enough.
With serious failings recently exposed at one of the organisations meant to protect people from fraud, Julia Somerville, Angela Rippon and Gloria Hunniford ask where people should turn if they fall prey to such conmen. Plus, the cost of watching television in hospital, and whether excessive profiteering is going on.
The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions.