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When a kidnapper from a past case returns and threatens to harm a child, the team is forced to confront the consequences of Eric's policy of letting perpetrators go free.
Eric and the team enter the world of Italian fashion royalty when they are hired to negotiate the safe return of a world-famous designer's kidnapped wife.
When a death row inmate gets a "ransom" letter offering him exonerating evidence for $500,000, the Crisis Resolution team has 48 hours to verify that the information is real.