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S1 E1 Courtyard Bridalwear
本集简介

In this episode, Alex is called in to help a failing family bridalwear business in Kettering, Northamptonshire. Despite remortgaging her home to keep the business afloat, owner Anne Preece is watching the profits fall year on year, and to make matters worse her two daughters Rhiannon and Bethan, who also work in the shop, argue constantly.

Even though most brides are willing to pay over their budget for the dress of their dreams, Courtyard seems unable to turn fittings into sales. Plus the shop itself is tired, dated and overstocked.

Alex works with the family to try to pull the business back from the brink. But this isn't just business - it's personal too. Alex questions the whole family dynamic and forces them all to re-evaluate their positions in the company.

下一集
2012/02/07 S1 E2
The Chough Bakery

In this episode, Alex has been asked to help a family bakery in dire straits in scenic Padstow, Cornwall.

The Chough Bakery, owned and run by the Eade family, does well in the summer months when over five million people visit the county, but they virtually go out of business every winter. Every year they lurch along, but with growing competition in this upmarket foodie town their pasties, cakes and loaves look shabby and the lack of year round trade threatens their very existence.

But beyond the business problems is a family in crisis. Mum Elaine rules the roost and decides on everything that happens. Her controlling ways mean that her children Greg and Luisa feel powerless to take the business on to the next level - and now the tension between brother and sister has boiled over.

Luisa has spent all her adult life in the pasty kitchen to earn her directorship of the business, while brother Greg, also a director, has recently arrived and only visits the business once a week. His lack of product knowledge and unwillingness to throw himself into the business seems to be holding back their ability to wholesale their products further afield.

Alex gets frustrated as even after initiating business fix after fix, they seem unable to go forward because every family meeting descends into an argument. She even ropes in the help of her husband - who she runs a high end bakery with - to make sure their product is top notch.

But despite all her best efforts, Alex hits a brick wall.

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