Alex Polizzi is called in to a family-run furniture store in Yeadon, just outside Leeds. Kettley's Furniture has been run by John Butler and his family for 33 years, but it just hasn't moved on in that time,stocking furniture which is more care home than dream home, and in recent years profits are down as customer numbers have dwindled.

Alex Polizzi is called in to a faltering fancy dress shop in Essex - Props and Frocks. Last year, owner Adele took out emergency bank loans to prevent the business going bust. When Alex arrives, she discovers one of the main reasons why - literally thousands and thousands of lines of stock, filling not only the shop but garages and outhouses too. Adele is a stockaholic.

She's also a workaholic who can't leave the shop as she doesn't trust anyone else, and has a hugely emotional attachment to the costumes. She's smothering the business and needs to take a step back.