In Honolulu, Hawaii, a resort guest's confrontation with a group of performers escalates into an explosive altercation. At a convenience store in Philadelphia, chaos ensues when two alleged shoplifters are locked inside by a security guard. In the back of a rideshare car, three friends are forced out after their bickering turns physical. An open-air concert in Jefferson County, Colorado, takes a dangerous turn when a massive hailstorm rains down on thousands of fans. And in Chonburi, Thailand, a heroic grandmother springs into action to save an electrocuted electrician.

Customer service has a different definition in this top ten special of Customer Wars. See what happens when package deliveries don't go as expected, and how these delivery drivers and customers decide to handle the obstacles they're faced with.