Nicolettes decision to revisit the custody arrangement for Isla surprises David and Aaron. They agree to try and work things out amicably for Islas sake, and Chloe offers Harlow a chance to prove herself for the front desk manager position at The Waterhole. Meanwhile, Mackenzie is preoccupied with her own romantic life.

Two strangers, Terese and Paul, arrive at a conference hotel and must adjust their presentation when the running order is changed. Terese struggles with a flashback to happier times with Paul, while Chloe worries that Mick will be a disaster.