Alexis Conran travels to the West Midlands to meet people who have been affected by scams. Kelly lost more than £2,000 to a con artist who promised to rent her a dream home. However, the house was occupied by somebody else, leaving Kelly homeless. Alexis also meets Meena, who thought her broadband provider's customer service team had called with a tech problem. She later discovered it was a scammer who hacked into her phone and stole nearly £1,000 from her bank account.

Alexis Conran explores how criminals are using Artificial Intelligence to create new scams. He speaks to Jen from Arizona about being tricked into thinking her daughter had been kidnapped, as criminals used AI technology to clone her voice. Kamilla explains how scammers stole more than £1000 of tech from her, using an app while pretending to purchase an iPad from her and Abbie discusses how she lost control of her social media accounts to a hacker.