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Heather impresses her boss by her handling of a delicate matter on the NSAOS audit. Pat warns Harry not to turn up uninvited at the nurses' home. Barry makes a major decision, and Edna finds out that Grace has died.
Heather begins her audit of NSAOS. Bobby asks Barry to clear out the garage while he recuperates. The Crosses return from holiday, but Harry is still grumbling.
When Harry reappears in the nurses' home with a donkey instead of an invtation, Pat decides to have the locks changed. Barry seeks help from Celia, but will she offer it? Michelle is reluctant to employ someone to take Terry's place while he is recovering.