A plane full of holiday travelers must make an emergency landing, but things go horribly awry. Meanwhile, Nancy has reservations about seeing her family for Thanksgiving; and Boone and Tyler deal with an unusual yet typical Thanksgiving emergency.

A construction worker becomes trapped underground after stumbling down a manhole, and Nancy's phobia hinders his treatment. Elsewhere, Rabbit and Marisa care for victims of a bank robbery; and Boone makes a critical decision in his new position that threatens a coworker's career.