Talia forces Nolan to confront his personal moral instincts in order to be a good cop after he encounters a kidnapping victim. Meanwhile, Lucy is temporarily placed with a new training officer who tests her patience, and Jackson must confront his failures head-on if he wants to be an officer.

The rookies are temporarily paired with new training officers, and Officer Nolan is paired with Officer Lopez. When Nolan and Lopez track down an escaped criminal, they discover a little kindness goes a long way. Meanwhile, Jackson is forced to face his fears when he is partnered with Officer Bradford, while Officer Chen and Nolan must face a hard truth.