Michelle Ackerley hears how a woman tricked her way to getting a social-housing flat, then raked in thousands of pounds by unlawfully subletting it. In fact she was a property owner and had even paid off her mortgage.

Michelle reveals how a tenant who was supposed to be living in a council flat in Solihull, near Birmingham, had booked a one-way ticket to America to start a new life thousands of miles away in Connecticut.