EMS first responders keep their cool and maintain their spirits as they face a series of challenges across New Orleans, including a shooting and stabbing victim and a woman whose slot machine experience takes a bizarre turn.

Family matters take center stage as one EMT technician prepares for the birth of his child, two others prepare for an emergency delivery, and a host of challenges include an injured driver and his trapped dog, a domestic violence victim, and a young boy plagued by seizures.