First responders bring a combination of professionalism and passion for the job as they encounter a gunshot victim, a drug overdose, a reported strangulation, a seizure and a house party threatening to spin out of control.

New Orleans first responders battle freezing temperatures as they treat a driver trapped after a serious car accident, a man hit by a streetcar, a delirious patient who doesn't want to part with his dog, and a woman with a surprisingly poignant backstory.