Melanie emailed Dr. Phil saying her relationship with her 15-year-old daughter, Elena, is strained because Elena has been disobedient, grouchy and mean since her boyfriend broke up with her recently. Elena admits she's miserable and says she's disappointed she didn't do enough to keep him. The breakup was so hard on Elena that she quit regular school and says she would rather go back to a mental health facility than see the boy who dumped her. Then, LaTonya emailed Dr. Phil saying she was pursuing her dreams in a big city, and everything was going her way until her boyfriend, Randy, cheated and then dumped her. Randy admits he was seeing several women and that he was never LaTonya's boyfriend -- he just made her think he was. Can Dr. Phil help these heartbroken women?

Jeanine and Nathan say they thought it would be mutually beneficial to have Jeanine's 70-year-old mother, Liz, live with them when she couldn't afford her building's rent increase. But Liz says she was not prepared for what she calls their "dirty home," which led to her complaining to others about the living conditions, and then led to CPS opening an investigation. Jeanine and Nathan then kicked out Liz. Liz claims that as a result of her daughter's actions, she is homeless and living in her car. Jeanine and Nathan say they have not spoken to Liz until seeing her at the show. Dr. Phil works to find out why exactly CPS was initially called and if something can be done about Liz's homelessness.