Faren says her 7-year-old son, Michael's, all-day tantrums have become the main event in her home. She says Michael is aggressive, violent, and loud, and she can't take it anymore. She says he screams, kicks, and punches people, pets, and even himself. Faren and her boyfriend, Ricky, say they spend all day trying to control Michael, and nothing calms the boy down. Michael's father, Steven, claims his son is well-behaved at his home, and it's Faren that antagonizes their child. Faren's stepmom, Valinda, says her grandson needs attention from his mom, and since Ricky and a new child have moved into Faren's house, Michael is having a challenging time getting enough attention. Is there hope for Michael?

Jackie emailed Dr. Phil over 660 times because she says ever since her daughter went to college, she can't see the floor of her house because of the clutter! She says she started recycling scrap metal, and now, it's turned her home into a "hellhole torture chamber." Jackie says the last time anyone besides her daughter stepped foot in her house was seven years ago. Jackie says her relationship with her daughter has been strained. Shayla says her mom kicked her out of the house years back, and she's never been able to discuss why. Will Dr. Phil be able to clear some paths to forgiveness for this mother-daughter duo? Will Jackie be able to dig out from the mess in order to finally make things right with her daughter?