Jackie emailed Dr. Phil over 660 times because she says ever since her daughter went to college, she can't see the floor of her house because of the clutter! She says she started recycling scrap metal, and now, it's turned her home into a "hellhole torture chamber." Jackie says the last time anyone besides her daughter stepped foot in her house was seven years ago. Jackie says her relationship with her daughter has been strained. Shayla says her mom kicked her out of the house years back, and she's never been able to discuss why. Will Dr. Phil be able to clear some paths to forgiveness for this mother-daughter duo? Will Jackie be able to dig out from the mess in order to finally make things right with her daughter?

Stephanie claims her cousin Bonnie has had a traumatic life involving abuse, sexual assault, and involvement in the adult entertainment industry. Bonnie's Aunt Cyndi claims that what she calls Bonnie's "manic episodes" are getting worse and are happening more often. Bonnie says she is handling her past by using mushrooms and smoking weed. Bonnie says her family needs to be understanding of how hard her past was and that she is trying to make it in life.