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Arielle says she has struggled with over a decade-long addiction to heroin. Her mother, Donna, and father, Ivy, say they've done all they can to keep Arielle safe – but is Donna helping or hurting the fragile situation? And, hear what their teen children, Arielle's younger siblings, say about how Arielle's addiction has affected them. Dr. Phil takes the first steps in addressing this family's situation in part 1 of a three-part Dr. Phil.